Returns & Exchanges
At Oxen Sports, we want you to be fully satisfied with your gear; if any item doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange. All returned items must be in their original, unworn condition with tags still attached to qualify for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Securely pack the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Refund Processing
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing